Help HP Laserjet P2015 Troubleshooting

Tuesday, June 16th 2015. | HP, Setup
Customer Services

Troubleshoot a problem
HP Laserjet P2015 series Printers

HP LaserJet P2015 – HP LaserJet P2015dn printer series with outstanding performance in the professional class monochrome LaserJet printer is compatible. Technology laser printer suitable for the job of desk space or home office business, with a sleek design and compact for minimal tray protrusion and easily on the desktop. HP toner to optimize print quality provides high speed, only the toner transfer and incorporate processes designed Printer.

This website offers you easy to solve problems such as the HP Laserjet P2015 troubleshooting, follow these steps and give you concerned about how to solve the problem :

Cannot Print to Shared Network Printer in Microsoft Windows
HP LaserJet Unable to install, preload, or stage Universal Print Driver v5.6.5 in Windows
HP LaserJet P2015 Series Printer Print quality settings

Cannot Print to Shared Network Printer in Microsoft Windows

HP LaserJet Printer Series with high quality printing and professional, if you get stuck while working to run Microsoft Windows connected to a print server (computer) or in a print queue (spooler). When the printer status shows the printing, the print may have can not be removed even in the server, and will not be lost or print to restart the Print Spooler service. For users of Windows XP Professional x64 Edition, Windows Server 2003, the Print Spooler service may stop sending print jobs to the printer that uses the standard port monitor on a computer running Windows Server 2003. Preventing this problem occurs, disable bidirectional printing support for each printer driver HP is installed.

Follow these steps as troubleshooter

  1. Click Start, and then navigate to the settings, click the printer, right-click the icon representing the printer to be modified, click Properties
  2. Click Ports, click to clear the check box to enable Bidirectional support, click OK

Unable to install, preload, or stage Universal Print Driver v5.6.5 in Windows

When you install the HP Universal Print Driver v5.6.5, two configuration document (hpmprein.config and hppldcoi.config) lost and the customer can not manually pre-load or “stage” INF record. To pre-load or “stage” Driver HP UPD 5.6.5, using the install.exe to add INF document to store the Windows driver through brief order.


Starting with v5.6.5, HP Universal Print Driver v5.6.5 install.exe allows document HP Universal Print Driver for pre-inserted into the Windows driver store.

  1. Please open the command window
  2. Type /infstage with “/h and /q” install switches. For example :

install.exe /infstage /h /q OR
install.exe /h /infstage /q OR
install.exe /q /h /infstage

Install script will silently pre-load HP Universal Print Driver file to the Windows driver store

  • Workaround

Automatically pre-load the HP Universal Print Driver files to the Windows Driver store, install HP Universal Print Driver v5.7.0 which has the latest configuration files included. To obtain the latest version of HP UPD.

Two configurations document (hpmprein. config and hppldcoi. config) missing from package v 5.6.5 HP Universal Print Driver. The records document this allows record INF provided in the driver package from the HP UPD to pre-inserted into the store Windows drivers. Record document is also possible through the installation directly, the USB connection to work on older devices, top of the line in Windows XP, 2000. Without this document, the driver cannot be loaded into the store the necessary Windows drivers for USB installation is successful.

HP LaserJet P2015 Series Printer – Print-quality settings

Handles print jobs duplex, printing text, clear and sharp images at a resolution (B&W) up to 1200 dpi, offering you to print speed up to 25 pages per minute, equipped with input trays about 255-sheet, 55-sheet multi-purpose tray. Offers you to be able to print high kualaitas and menyerankan you to print-quality settings affect print resolution and toner usage.

Follow these steps to change the print quality settings :

  1. Open the printer properties or print Windows XP / 2000
  2. On the tab or the Finishing tab quality paper, allowing the paper tab type, quality for some Mac drivers
  3. Select the print quality setting you want to use, the following options are available:
  • 1200 dpi (This setting uses ProRes 1200 to provide fine-line detail up to 1200 x 1200 dpi)
  • 1200 dpi effective output quality (this setting provides 1200 dpi effective output quality using FastRes 1200)
  • 600 dpi (This setting provides 600 x 600 dpi output resolution enhancement technology (Ret) to increase text clearly
  • EconoMode is text printed using less toner (This setting is useful when printing drafts, and can turn on this option independently of other print quality settings)

Drivers Software Download

Download the driver that you are looking for. This is the driver HP LaserJet P2000 Series P2015d/P2015d w/P2015dn/P2015n/P2015x that matches your printer.

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